Metropol Palace, Belgrade

My stay at this hotel was absolutely exceptional, and one of the main reasons for that was the outstanding quality of the staff, especially Manager Kristina. From the moment I checked in, I was greeted with warmth, professionalism, and an attention to detail that is hard to find elsewhere. Kristina, with her contagious smile and genuinely friendly approach, played a key role in making my experience unforgettable. It’s clear she loves her work and is dedicated to creating a welcoming atmosphere for every guest. During my stay, Kristina was incredibly helpful, addressing every request promptly and efficiently. She also provided excellent recommendations for local attractions, showcasing her deep knowledge of the area and genuine interest in making my trip special. The entire reception staff is outstanding, but Kristina stands out for her ability to make every guest feel valued and unique. She is a true leader, and her commitment shines through in the excellent service provided by the whole team. I highly recommend this hotel not only for its quality facilities but also for the exceptional hospitality experience that Kristina and her team deliver. Thank you for making my stay so enjoyable; I will definitely return!

Hotel with history, nice rooftop restaurant, everything is built high-end although it's a bit old. Good breakfast, good restaurant. A bit old but good spa and pool. Staff is polite.

Incredible amenities, spacious common space and ideal for business travelers. I enjoyed working on the rooftop terrace. The suite was comfortable and had everything needed.

Everything went fine, and the staff was very welcoming and professional. Room nice and comfortable, the breakfast was very good. The rooftop restaurant is really great, great service! Recommended

Super friendly and helpful staff, I got an upgrade to a large suite and could check in early. The location of the hotel is excellent, the lobby and bar area are spacious and nicely furnished. Super comfortable bed.