Metropol Palace, Belgrade

My stay at this hotel was absolutely exceptional, and one of the main reasons for that was the outstanding quality of the staff, especially Manager Kristina. From the moment I checked in, I was greeted with warmth, professionalism, and an attention to detail that is hard to find elsewhere. Kristina, with her contagious smile and genuinely friendly approach, played a key role in making my experience unforgettable. It’s clear she loves her work and is dedicated to creating a welcoming atmosphere for every guest. During my stay, Kristina was incredibly helpful, addressing every request promptly and efficiently. She also provided excellent recommendations for local attractions, showcasing her deep knowledge of the area and genuine interest in making my trip special. The entire reception staff is outstanding, but Kristina stands out for her ability to make every guest feel valued and unique. She is a true leader, and her commitment shines through in the excellent service provided by the whole team. I highly recommend this hotel not only for its quality facilities but also for the exceptional hospitality experience that Kristina and her team deliver. Thank you for making my stay so enjoyable; I will definitely return!

Location

I am frequently in the hotel and i am always very satisfied. What makes the hotel great is the incredibly great staff at the reception and the bellboys are incredible! overall a great hotel

The Metropol Hotel is a five-star hotel in an excellent location. The hotel has one of the highest levels of service that a hotel can have. Katerina is sensitive to every guest's problem and immediately finds a solution to every problem. The breakfast is exceptional in quality and quantity. The coffee and natural orange juice are delicious to the palate, and all that remains to be said is that this is one of the best hotels you have ever stayed at, along with a luxurious spa and pool. Thank you Katerina and the entire Metropol team.

Excellent restaurant on the 10th floor, nice view. The pool was actually much larger than it seemed in the picture. Also, the fitness room was large.